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End of Tenancy Inspection Guide

Prepare for a checkout with clear records and a realistic distinction between cleanliness, condition and repair.

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GUIDE

Before the appointment

Read the check-in inventory and confirm the checkout timing. Complete removals and the agreed cleaning first where possible. Keep records of reported maintenance so existing issues are not confused with the cleaning outcome.

GUIDE

What the comparison involves

A checkout commonly records the condition and cleanliness of rooms, fittings and supplied items against the starting record. Take specific photographs and note any disagreement clearly. A cleaning invoice can document purchased work but does not by itself prove the condition of every surface.

House keys on a ledge beside an open hallway

Illustrative AI photography.

GUIDE

After the inspection

Request the report through the agreed process and review observations against your evidence. Keep responses factual and specific. If a proposed deposit deduction remains disputed, check the guidance and process of the scheme protecting the deposit.

Further reading

Guidance for rented homes in England. For a dispute, consult the scheme protecting the deposit and its current process.

Sources checked on 30 September 2026.

USEFUL ANSWERS

Your questions,
considered.

How should I use this guide?

Start with your own property and records. Use the points above to organise the work and questions, then confirm any purchased cleaning tasks in writing.

Where can I discuss my property?

Call Clean & Go on 020 3404 5155 with the postcode, preferred timing and the areas you want addressed. Availability and the final scope are confirmed when quoting.

YOUR PROPERTY. YOUR PLAN.

Let’s make the
next step clear.

Tell us what needs attention and when the property must be ready.

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